Resolved -
Thanks to the amazing work from our team in coromandel the site and all customers are back on. If your still having issues please reboot your router . Thank you for all the understanding and messages of support, it makes the day.
Apr 10, 10:06 NZST
Update -
Tech has been to site, now is on route to grab more spares from coromandel town, then will be back
Apr 10, 08:14 NZST
Update -
Unfortunately no luck tonight, but we will be back in the morning to sort it once and for all. apologise everyone
Apr 9, 20:51 NZST
Update -
Unfortunately techs have been delayed in getting to site, will update with a ETA once we know, we are trying our best to get this on this evening.
Apr 9, 17:56 NZST
Update -
Tech On way to site, slight extension to Estimated time of restore - from 1700 to 1800
Apr 9, 16:43 NZST
Update -
ETA 1700
Apr 9, 11:21 NZST
Update -
We are continuing to work on a fix for this issue.
Apr 9, 11:21 NZST
Identified -
The issue has been identified and a fix is being implemented.
Apr 9, 09:35 NZST