Services have now been resolved, if no internet is still present please reboot router. The issue appeared to be with some upstream providers routing via AUS. We have now picked a different route and all appears up.
Posted Aug 30, 2025 - 13:46 NZST
Update
We are continuing to work on a fix for this issue.
Posted Aug 30, 2025 - 10:22 NZST
Identified
A connection issue to our authentication server is causing connections to slowly drop off as they are not being accepted. Please note this is a third party issue and is under URGENT FIX. We will update this once we have heard its resolved. PLEASE DO NOT RESET ANYTHING
Posted Aug 30, 2025 - 10:21 NZST
This incident affected: Fiber Network, Coromandel Wireless, Huia/Little Huia Wireless, Far North Wireless, Cornwallis Wireless, Parau Wireless, Port Charles ( Northern Coromandel Wireless ), Colville Wireless, Papa Aroha Wireless, and Te Kouma Wireless.