Thanks to the amazing work from our team in coromandel the site and all customers are back on. If your still having issues please reboot your router . Thank you for all the understanding and messages of support, it makes the day.
Posted Apr 10, 2026 - 10:06 NZST
Update
Tech has been to site, now is on route to grab more spares from coromandel town, then will be back
Posted Apr 10, 2026 - 08:14 NZST
Update
Unfortunately no luck tonight, but we will be back in the morning to sort it once and for all. apologise everyone
Posted Apr 09, 2026 - 20:51 NZST
Update
Unfortunately techs have been delayed in getting to site, will update with a ETA once we know, we are trying our best to get this on this evening.
Posted Apr 09, 2026 - 17:56 NZST
Update
Tech On way to site, slight extension to Estimated time of restore - from 1700 to 1800
Posted Apr 09, 2026 - 16:43 NZST
Update
ETA 1700
Posted Apr 09, 2026 - 11:21 NZST
Update
We are continuing to work on a fix for this issue.
Posted Apr 09, 2026 - 11:21 NZST
Identified
The issue has been identified and a fix is being implemented.